Five Star Ford Carrollton

About Five Star Ford Dealership

The #1 retail sales Ford dealership in Dallas, TX and always #1 in Customer Satisfaction

Sam Pack's Five Star Ford is located at I-35E and Crosby Road in Carrollton, Texas. The dealership comprises more than 16 acres and employs approximately 250+ local sales, service and administrative personnel. Sam Pack purchased the dealership in 1980 and the dealership has shown significant growth each and every year since.


1635 S. Interstate 35 E Carrollton, TX 75006

Call Us

Sales: (972) 961-3004
Service: (972) 961-3004
Parts: (972) 961-3004


Sales & Finance Hours

Mon - Fri 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed

Parts & Service Hours

Mon - Fri 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Under Construction

Read the full page newspaper ad from the Dallas Morning News. Sam Pack, Celebrating 30 Years
These are some of over 100 other corporate awards, recognitions, honors and community service accolades that Five Star Ford has won since Sam Pack has taken charge of the dealership.

Mr. Pack, Time Magazine’s “Quality Dealer of the Year” for his exceptionally high customer satisfaction standards, also earned Ford’s “Distinguished Achievement Award” which is the highest Ford Division honor. The Metrocrest Chamber of Commerce made Mr. Pack Citizen Of The Year and, more recently, The Carrollton / Farmers Branch Rotary Club recognized Mr. Pack as their Man of the Year.

Five Star Ford has been listed by Auto Age Magazine as one of the leading dealerships in the United States. This was established by being in the Top 100 Club which comprises the top 100 Ford dealers Nationally out of approximately 4,600, on numerous occasions.

The dealership has been bestowed the highest honor for customer satisfaction and owner loyalty at Ford Motor Company, The NACE Award (three years in a row), and for over 25+ years has been in the Top Twenty Club, as well as being named a “Top 500 Dealer” by Ward’s Dealer Magazine. The pinnacle of the dealership came with the crowning glory of receiving the highest award Ford Motor Company can give to any franchised dealer for customer and corporate satisfaction, The President’s Award.

Additionally, for the past four years Five Star Ford has won an accolade only a few dealerships in the United States win each year and that is Ford’s Triple Crown Award. This recognizes #1 achievement in all three divisions (Sales, Service and, Parts). In order to get the big picture, in 2010 only 19 Ford dealers nationally (out of 4000) will be able to take this recognition home.

In 2009 fewer than that number qualified. We welcome you to come see for yourself what Ford Motor Company sees in Sam Pack‘s Five Star Ford of Carrollton. Without question the #1 retail sales Ford dealership in Dallas, Texas and always #1 in Customer Satisfaction.